Integrity Reviews

The FFGL runs on members' word. Reviews protect every honest golfer's standing. They're not about catching people out: most reviews end with "all good" or a simple correction.

• An automatic flag, such as a score far outside your usual range or a big gap between your FFGL and official handicap. A flag only means a person takes a look; nothing happens automatically.
• A report from another member or a tournament organiser.
• Something the admin notices.

1. We tell you. You get an email saying what's being looked at and why. We don't share who reported it.
2. You respond. You have 10 business days to reply and send anything that helps, such as a scorecard photo or a playing partner's confirmation.
3. We decide. The admin decides fairly, on the facts, and emails you the outcome with reasons. While a score is under review it may be hidden from leaderboards.

1. Email flaminfairways@gmail.com with the subject "Integrity appeal" within 10 business days of the outcome, saying why you think it's wrong.
2. A suspension or ending of membership is paused while your appeal is considered.
3. The appeal is decided by someone who wasn't involved in the first decision where possible. Where that isn't yet possible, it is decided afresh, with your new information, and the reasons are given in writing.
4. We reply within 15 business days. The appeal decision is final within the FFGL. It doesn't affect your right to go to the Consumer Goods and Services Ombud or a court.

We keep a record of each review and appeal for 24 months, or longer if a dispute is still open. Your information in a review is handled under our Privacy Policy.